Sales Support Specialist

Milton Keynes, Buckinghamshire

Our client has a permanent vacancy for Sales Support Specialist.

Essential Job Duties

• Implement business development initiatives that promote long-term growth in

assigned territories that maximize revenue, margin, and inventory opportunities for the

company, and deliver long-term partner relations.

• Partners with the sales team to liaise with each location in the market ensuring the

business relationship is effective and efficient without complaint.

• Provides administrative support to include managing the daily inbox, monitoring Import /

Export Printer Files for success, completing Meta Data Price checks and resolving Print File

Errors (i.e.Barcodes, Mismatch, etc.).

• Works to resolve basic availability or infringement claims, escalating more complex issues.

• Answers invoice and payment queries, monthly content requests audits, delta file audits for

catalogue and sample copy requests.

• Publishes the best seller listings and title status reports.

• Supports Global pricing initiatives.

• Assists in the implementation of market sales objectives and strategy for delivering sales


• Working with Sales Manager, reviews sales objectives against target and prospective client


• As assigned prioritizes key accounts and ensures effective utilization of resources.

• Works with the Marketing department as required to ensure marketing objectives are


• Assists in providing reports and data for MBD’s and Meetings, to include creation of

PowerPoint presentations.

• Assists with deal proposals for review by management for pricing and contracts with

reference to the Deal Forms process as appropriate.

• Participates in planning and implementation with printers through to contract signature

stage, following agreed protocols for contract negotiation.

• Regularly reports on activities and completed sales across the range of solutions.

• Provides regular customer, product information, competitor, and market feedback to

management as required.

• Works closely with Customer/Client Relations/Operations and Finance team and where

appropriate the relevant global Sales team on global accounts to support clients.

• Attends trade events associated with assigned portfolio.

• Any other duties as deemed necessary by the business from time to time.

• To be responsible for your own Health and Safety and be aware of factors affecting your

colleagues to maintain a safe environment. To report any accidents or potential hazards to

your Line Manager immediately.


• 3 years’ sales experience / bookselling/publishing industry experience essential

• 1 year of client management experience preferred.

• Degree level education

• Ability to manage sales and projects.

• Proven business development driven project success.

• Able to prove an ability to develop imaginative business solutions from past experience.

• Excellent communication skills; both personally and in with regards to project management.

• Financial acumen when it comes to sales opportunity and business analysis.

• Requires demonstrable sales focused and customer centric approach.

• Flexible and proactive

• Must possess effective oral and written communication skills and be computer literate.

• Must be able to manage workload by establishing priorities; be detail-oriented; and possess

the ability to operate successfully within a fast-paced environment.

• A flexible approach to work, hours and be adaptable to change are critical attributes.

• Fluent in a language in addition to English preferred.  

Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application.  If you wish to apply for further roles please do so.

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