Our client has been providing top-tier IT support services to businesses in the Harrogate and Leeds area. Their commitment to creating bespoke schedules and maintaining formal processes has earned them a loyal customer base. As they're looking to expand, we seek a dynamic Business Development Executive to bring new clients into signed IT support contracts.

Position Summary:

The primary objective of the Business Development Executive is to identify and secure new clients for their IT support services. This hybrid/Remote role requires a combination of remote work, office visits, and client meetings. The successful candidate will develop relationships with potential clients, understand their IT needs, and convert them into long-term customers.

Key Responsibilities:

• Identify and pursue new business opportunities to sign IT support contracts.
• Generate leads through business networking, cold calling, and other strategies.
• Meet potential clients in person or via Teams to understand their IT requirements and propose tailored solutions.
• Develop and maintain relationships with prospective clients to understand their needs and challenges.
• Communicate effectively to gather insights about client grievances and shortfalls.
• Collaborate with internal technical teams to create comprehensive proposals for potential clients.
• Present proposals to clients, highlighting how their services can meet their needs and improve their IT infrastructure.
• Identify opportunities for additional sales, including equipment (desktops, laptops), labour-intensive projects, and services such as Microsoft 365.
• Ensure ongoing sales opportunities from existing signed clients by being their first port of call for technical queries.
• Work with the team to develop their IT support contract offerings and identify new product opportunities.
• Suggest and implement improvements in their service delivery and product offerings.
• Aim to secure at least one signed contract from a new client per month after the initial settling period.

Skills:

• Excellent communication and interpersonal skills.
• Understanding of IT support services and the ability to explain technical concepts to non-technical clients.
• Ability to work independently and as part of a team.

Requirements:

• Ability to travel to client sites.
• Live within a commutable distance to the Harrogate or Leeds area to facilitate office visits and client meetings.
• Valid driver's license and access to a reliable vehicle.

Benefits:

• Competitive salary with Uncapped Commission
• Remote work

Don’t miss out on this fantastic opportunity to grow your sales career.