The Role

An exciting opportunity exists to join a major national retailer as a Sales Manager in their Concession within a prestigious department store.

Our client is seeking a dedicated and customer-focused individual who is passionate about delivering an exceptional purchase experience. If you take pride in creating a welcoming, visually appealing store environment and thrive on ensuring customer satisfaction, we’d love to hear from you!

Responsibilities

• Ensuring the showroom always provides an outstanding experience for customers
• Delivering outstanding service to all customers - surpassing their expectations
• Driving sales to meet and exceed your personal sales targets
• Ensuring that all customer interactions are followed up immediately and given outstanding service
• Ensuring the highest standard of show room and merchandise presentation
• Building the brand within the area by building relationships within the host store environment
• Building a strong relationship with colleagues and management of your local store
• Communicating and building relationships with your host store floor manager
• Regularly using company technology to input customer order details accurately and to a high standard
• Complying with all Health, Safety and Security requirements

The Package

• Competitive salary and commission scheme
• Range of benefits including staff discounts, share of profit bonus scheme and more

The right candidate will be:

• Sales driven AND customer focused - and passionate about what you do
• A speedy thinker - presentable, switched-on, and honest, who brings a little joy to every interaction
• Naturally self-motivated, enthusiastic, and keen to impress with a 'no customer left behind’ attitude
• Up for a challenge and able to thrive in a busy store environment
• Always on the lookout for ways to improve things for customers, colleagues, with a bias towards action