Customer Retentions Advisor
Posted 12/04/2024 by Daisy Communications
This role sits with one of Daisy Communications brands - XLN for Small Business
Location: Sheffield - Office based
Salary: £22,308.00 yearly with realistic commission of £1,000 per month
Monday to Friday working between: 9:00 - 18:00(37.5 hours per week)
Key Responsibilities:
- Performing outbound call activity
- Establish a suitable resolution for both the customer and the business in a timely manner.
- Identify opportunities to maximise growth and revenue through cross selling opportunities, referring where appropriate, to specialist sales teams.
- Identify and escalate any process issues and offer suggestions/ideas for suitable resolutions.
- Increase customer loyalty and reduce churn working in synergy with other departments.
- Strong communications skills – communicating in a clear and concise manner with detailed accuracy a priority.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 406000228291787
- Job ID:
- 1258000000000269945
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