The Role

We are looking for a talented, driven and versatile Showroom Manager who is a natural leader and developer of teams, collaboratively working together to deliver exceptional customer service.

We are looking for an experienced, highly motivated and hardworking individual with excellent communication skills and commercial acumen.

You will manage and evaluate every aspect of your showroom from customer awareness and service to operational standards, team development and motivation. The role requires adaptability and flexibility

As the Showroom Manager, you will be responsible for inspiring the team to achieve a wonderful on-brand shopping experience and to help deliver brand awareness locally. You will be a brand ambassador, always representing sofa.com at the highest level.

You should be an experienced manager, ideally within the interiors industry. You should have a strong business acumen, and be commercially focused and driven to help your team drive sales in the showroom. Having good organisational and delegation skills will allow you to effectively manage your day as well as your team.

You will ensure the smooth day to day running of the showroom by supporting your team in:

· Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse our range

· Maintaining our world-class showroom standards and visual merchandising in store

· Processing customer orders as well as writing daily, weekly and monthly reports to distribute to your team and senior management

· Team building and management, ensuring effective communication and development of individuals.

· Conducting monthly meetings with your team as well as performance reviews with permanent team members

· Regularly assessing competitor activity within the sector and establishing its impact on your showroom’s performance and trading

· Driving opportunities within the commercial sector to ensure ongoing growth of the customer base

This is a wonderful opportunity to join a company and brand that is growing and developing, offering some great opportunities to further your skillset and career.