Our Regional Customer Relationship Manager is looking to recruit a first class Account Manager to join their highly skilled and high performing team. 

In this role you will look after 75 -100 designated portfolios for customers that spend in the region of £1 - £5K per week with DPD. You will develop each account through high level sales, through close, proactive account management and applications of the partnering process.Your key responsibilities will include:

• Developing account plans for each customer to support the Account Manager portfolio revenue/contribution targets
• Maintaining/updating information via SalesForce
• Developing multi-functional and multi-level business relationships with customers organisations
• Identifying and developing any additional revenue opportunities within the portfolio and their associated companies. Maintain an up to date revenue opportunity pipeline
• Visiting and carrying out exit surveys on all lost DPD and DPD Local customers and maintain regular monthly contact
• Liaise with Regional Customer Relationship Managers for action plan on all major new business opportunities
• Identifying and managing the resolution of customer problems to underpin long term account retention
• Visiting existing customers to maintain planned levels of revenue/ contribution improvement through timely rate renewals