Are you looking for a career in sales? A fantastic opportunity has arisen to join our Glasgow Service Centre as an Internal Account Manager. Responsible for developing long-term relationships with customers and overseeing sales, you will work to satisfy customers’ requests, respond to their queries in a timely manner and deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term customer relationships. The role is office based, working Monday to Friday, 8.30am - 5pm with full product training and support provided.

• Manage a portfolio of accounts to achieve or exceed targets
• Develop positive relationships with customers
• Act as the point of contact and handle customers’ individual needs
• Generate new business using existing and potential customer networks
• Overcome objections and provide solutions to customers
• Suggest actions to improve sales performance and identify opportunities for growth
• Inventory Management for portfolio of accounts

Requirements

• Hands on experience in sales and an ability to deliver excellent customer service
• Understanding of sales performance metrics
• Excellent relationship management and negotiation skills
• An ability to answer customer enquiries and provide solutions in a timely manner
• Business acumen with a problem-solving attitude

• Excellent numeracy skills with an attention to detail

• Strong written and oral communication skills
• Knowledge of the MS Office suite

Benefits

• Company Pension
• Training & Development
• Employee Assistance Programme, including access to counselling and online resources
• On line GP service
• Discounts and savings on every day purchases
• Profit share scheme
• Free on site parking
• Eye care vouchers