Telesales / Counter Sales - Builders Merchants

Posted 10/04/2024 by Arco Recruitment Ltd

Location:
Lewes
Salary/Rate:
£30,000/annum + bonus and career progression

Key Accountabilities…
  
  • Identify and Capture new Sales opportunities.
  • Help to exceed branch Sales, Margins and Gross profit.
  • Respond positively and effectively to customer’s needs.
  • Agree the best possible margin when negotiating with customers in line with ledger budgets and KPI’s
  • Cultivate and maintain exceptional standards of customer service and ensure Lawsons Best Practice, Standards and Company Policies are met.
  • Positively act as the link between your branch and your customers
  • Deal with customer complaints effectively, pleasantly and in a timely manner.
  • Be vigilant to prevent fraud
  • Be vigilant and report any Health & Safety issues to the Line Manager immediately. 
  
Experience & Attributes
  • Previous Sales Experience in a Builders Merchants (essential)
  
• Demonstrates a positive, friendly and stable attitude.
• Is prepared to develop a knowledge of the company, its products and the elements required to be successfully employed in the business.
• Someone who will promote and adhere to the company’s cultures, values and professionalism.
• Good interpersonal skills, confident and able to approach customers.
• Excellent communicating, influencing and negotiating skills. Both oral and written
• Ability to prioritise responsibilities under pressure and be self-motivated.
• Confidence to cold call existing and prospective customer
   
  • Previous Sales experience
• Industry and product knowledge
• Driving license
• Good IT skills (Word, Excel, and Outlook)
  
Package
  
   Salary - £30,000 negotiable depending on experience + Bonus
  • 23 Days Holiday + Bank Holidays
  • Pension Scheme
  • Death In Service Scheme
  • Employee Assisted Programme
Type:
Permanent
Contract Length:
N/A
Job Reference:
JZ / 515355
Job ID:
221068589

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