Job purpose:

Reporting to the Regional Sales Manager, you’ll work closely with customers and key internal stakeholders, providing excellent end-to-end service by offering commercial support to the consumable divisions of the company and beyond.

Main responsibilities:

• Maintaining and developing relationships with existing customers with the support of account managers and customer service
• Visiting potential customers for new business alongside account managers
• Making accurate, rapid cost calculations
• Providing customers with quotations and follow up contact.
• Conducting sales calls with potential and existing customers
• Gathering market and customer information
• Representing the company alongside commercial team at trade exhibitions, events and demonstrations
• Communicating forthcoming product developments and price changes to customers
• Reviewing your own sales performance, against targets as you gain experience.
• Customer relationship management
• Confidently taking and answering enquiries over the phone and by email
• Communicating effectively with the commercial and customer service teams
• Providing excellent customer service by maintaining efficient and regular contact
• Producing reports for internal use both on personal workload and overall quotes of department.
• Maintaining stock levels and providing reports internally
• Conducting customer visits to audit inventory levels and providing reports internally,

Education:

• Good verbal and written communication in English, English and Maths GCSE

Experience:

• Minimum of 1-2 years’ experience in a sales administrative role or proven industry related role.

Specific skills:

• Ability to work with minimum supervision and manage own workload.
• Flexibility, willingness to learn and collaborate.
• Excellent and strong communication skills
• Experience in customer service by face to face, email and telephone.
• Proficient user of Microsoft Office and Office365 applications
• Experience in systems and data analysis, able to create reports.
• Excellent Administrative skills