Business Centre Manager - Unlock Your Potential in Southend!

Location: Southend, Essex
Salary: £40,000 - £42,000 p/y + Discretionary Bonus

Overview

Are you're ready to play a pivotal role in driving growth and ensuring the highest standards of professionalism within a brand-new Business Centre? Join the team within a network of business centres offering flexible workspace and business support services to start-ups, SMEs, investors, and public sector organisations. As Business Centre Manager, you'll play a vital role in enhancing sales, community engagement, operations, and financial performance at this company's newest centre.

Responsibilities

• Profile and Reputation: Elevate the Business Centre's local, regional, and national standing.
• Relationship and Account Management: Foster collaboration with clients and partners.
• Operational Excellence: Deliver exceptional service, facilities, and staff training.
• Commercial Excellence: Drive financial and commercial performance.
• Secure contracts for centre space and network with potential customers.
• Implement local marketing initiatives in coordination with the central Marketing Team.
• Cultivate a collaborative community ethos within the centre.
• Provide financial management information, including billing and revenue collection.
• Monitor and report against financial targets, managing income and expenditure.
• Control cost lines and present annual budgets and revenue plans.
• Maintain building standards, cleanliness, health, and safety.
• Develop a culture of quality service and customer care.
• Ensure emergency procedures are in place and staff are trained accordingly.
• Manage recruitment, development, and coaching of the Centre Management team.
• Conduct regular performance reviews and appraisals in line with company strategy.
  

Skills and Experience

• Ideally 1 years' experience in a Centre Manager or Hotel Management position.
• Strong networking and leadership skills.
• Budget and P&L management experience.
• Excellent negotiation and communication skills.
• Attention to detail and completion oriented.
• Excellent administrative and organisational skills.
• Client and customer service focused.

Hours Of Work

• 37.5 hours per week
• Monday - Friday
• 9am - 5pm

Benefits

• Discretionary Bonus: 2% of Salary + 4% of Centre Profit.
• Salary Sacrifice Scheme for Electric Vehicle.
• Workplace Pension
• Above Market Salary

If you're ready to make a significant impact in a dynamic environment, apply now to join the team!