Position: Sales Administrator 
Job ID: 2780/14
Location: East Grinstead
Rate/Salary: £160 per day (Inside IR35, Paid via umbrella route) 
Type: Initial 12 Month Contract 

HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.

The below job description will outline this position of: Sales Administrator 

Typically, this person will deal with customer (internal and external) enquiries and orders. You will process engineering part quotations & orders from receipt of enquiry through to delivery to the customer including as necessary placing the order on the supplier and seeing it through to invoice stage. You will also resolving any issues arising along the way. 

Ideally, you will come from an engineering business or have an engineering background as you will handle technical enquiries and liaise with the onsite factory for answers as required. 

HSB Technical’s client is a very established and well-regarded business entity.

Duties and responsibilities of the Sales Administrator: 

• You will be: The first point of contact for the employees and customers regarding system/customer issues in absence of supervisor
• Process the workshop tickets, order any spare parts required and adjust the stock requirements to fill the workshop needs
• Accurately interpret customers enquiries both technically and commercially using information available on the systems and from the workshop team 
• Precisely check customers’ orders and process through to delivery stage as well as authorising / checking colleagues orders as per internal workflow forms
• Ensure timely and accurate parts order processing including placing on internal and external suppliers and liaise effectively with all parties as necessary
• Process customer returns and raise credit notes as required 
• Ensure timely and accurate sales invoices and purchase orders are produced
• Assist with warehouse duties such as taking receipt of or picking and packing the goods required during periods of overload and holiday
• Play a key role in periodic stock counts
• Assist with material requirement planning (MRP) to ensure suitable stock levels are maintained, meeting customers’ expectations  

Qualifications and requirement for the Sales Administrator: 

•  Microsoft Office - good Excel knowledge 
•  Ability to obtain BPSS Clearance   

This vacancy is being advertised by HSB Technical who have been appointed to act as the recruitment consultancy for this role.