Sales Administrator

Our client based in the Standish area is looking for an experienced sales administrator to join their growing team.

As the sales administrator, the main purpose of the Sales Administrator is to be responsible for day to day sales and administrative duties which will involve processing sales orders, follow up, transport arrangements and invoicing.

The role also includes aspects of normal administrative duties; reports, filling, answering phone calls and e-mails both internal and external, occasional reception cover, any other reasonable task requested by the directors would also be included.

Responsibilities of the sales Administrator:

Processing incoming sales orders via e-mail or phone accurately and in a timely manner

Answer and deal with customer queries

Responding to customer orders and e-mails

Follow up order status and reporting of any problems or delays

Update customer contract details

Producing credits

Produce and check invoices

Order transport as required and liaise with freight forwarders and carriers

Producing Dangerous Goods Notes for Export purposes

Producing customs invoices

Record Export orders

Check transport invoices

Liaising with production and warehouse

Liaise with Internal and External Customers

Providing proof of delivery and copy invoices

Providing sales reports

Producing costings for products

Cover for reception and other site when required

Answering phone calls

Taking messages for other departments

Carrying out other administrative duties as required

Sales Administrator Skills / Knowledge / Experience:

Essential

Experience within sales / customer service

Be familiar with Microsoft office, Word, Excel and Outlook

Strong attention to detail and accuracy

Good communication skills

Good Time Management skills

Ability to manage workload and prioritise tasks

Flexible approach to working

Ability to build customer relationships

Pleasant and positive telephone manner

Work as part of a team but also use own initiative

Ability to stay calm and work accurately, even under pressure

Ability to maintain high levels of customer service

Previous use of ERP system (Desirable)

Qualifications:

NVQ Level 2 Business Admin (Desirable)

Location: Standish

Hours: 9am to 5pm – Monday to Friday

Contract: Permanent

Salary: £22,600 per annum

Other:

33 days – includes bank holiday entitlement

Company Pension - Company contributes 3% and the employee contributes 5%

Healthcare - Eligible for BUPA cover after 6 months probationary period.

If you have the right skills and experience, and you are interested in the Sales Administrator role, please click the link to ‘Apply’