Account Manager (Full Time, office-based) 

Fortrade has been a leading provider of online trading solutions for individual and institutional clients since 2013. Based in the UK, we are innovators specializing in the development of trading platforms that are both technologically advanced and user-friendly. 

We specialise in trading education, and delivering world-known trading instruments, providing each client with a tailored service that suits their needs. Our trading platforms are both technologically advanced, and user-friendly. We offer over 300 different trading instruments covering, currencies, digital currency pairs, stocks, indices, commodities, US treasuries, and ETFs. 

Account Manager Salary & Progression breakdown: 

• Salary £24,000, after 3 months' probation - £26,000. 

• One year into the role is subject to 5% increase in salary based of performance and overall conduct which is discretionary. 

• Bonuses on top of your base salary, and uncapped commission; OTE £30,000+. 

• Our top performers make much more, but almost all get promoted to Management, Team Leader, or Senior Account Manager roles, six months to a year of being an Account Manager with us. 

Experience is not compulsory, as 7 days' intensive training will be provided, and training is fully paid. 

A successful Account Manager will be responsible for:  

• Our sales team makes outbound calls to clients who sign up to our platform, with a view to introducing our products/services. We offer full training to our ideal candidates. 

• Provision of account management services for an allocated portfolio of clients. To aid in the overall service provision to clients ensuring that the business is developed and maintained. 

• To plan and carry out account management and sales activities, to maintain and grow existing customers, in accordance with company and regulatory guidelines. 

• Explain our products and services to customers and tailor to their needs and requirements. 

• Ensuring compliance with the regulations of the company, as Fortrade UK is regulated by the FCA. 

• Resolving and/or escalating customer account issues in a timely fashion to the appropriate department, and monitoring it to a timely resolution that meets the customer's expectation and satisfaction 

• Create solid pipelines, and ensure your diary is used to its full potential to maximise opportunities. 

• Achieving sales targets associated with existing customer accounts 
   

Account Manager's must have: 

• Minimum level of education: GCSE's 

• Great oral and written communication skills  

• Desire to work in a sales and client-orientated organization 

• Sales personality  

• Self-motivated and the desire to learn new skills  

• Looking to progress within the company 
   

Desired but not essential: 

• An active interest to learn/trade stocks, Forex, CFD's, Crypto's  

• Sales experience  

• Bilingual 

What we offer:  

• Full in-house training  

• Uncapped commission, monthly incentives, and additional bonuses 

• Personal career development 

• EAP (Employee Assistance Program) 

• Pension schemes 
   

Whatever your professional background, if you want to become part of a fantastic company that is experiencing rapid growth in all departments within the company then get in touch. 
 
Fortrade Ltd. is authorized and regulated in the UK by the Financial Conduct Authority.