Assistant Business Centre Manager - Elevate Your Career in Southend!

Location: Southend, Essex
Salary: £30,000 per annum

Overview

Are you're ready to play a pivotal role in assisting with driving growth and ensuring the highest standards of professionalism within a brand-new Business Centre? Join the team within a network of business centres offering flexible workspace and business support services to start-ups, SMEs, investors, and public sector organisations. As an Assistant Business Centre Manager, you'll play a vital role in enhancing sales, community engagement, operations, and financial performance at this company's newest centre.

About The Centre

Offering a blend of modern amenities including office space, coworking areas, and industrial workshops, this centre caters to the diverse needs of today's businesses and entrepreneurs. The team firmly believes in the power of collaboration, seeing it as the catalyst for innovation and growth. The mission is simple: to foster a vibrant community where exceptional businesses and individuals converge, fuelled by mutual support, inspiration, and collective achievement.

Responsibilities

• Supporting the Centre Manager to create a successful business centre through successful marketing and sales.
• Enhancing the customer experience through creating a supportive and service-driven culture in the centre.
• Elevate the Business Centre's local, regional, and national standing.
• Foster collaboration with clients and partners.
• Operational Excellence: Deliver exceptional service, facilities, and staff training.
• Drive financial and commercial performance.
• Secure contracts for centre space and network with potential customers.
• Implement marketing initiatives in coordination with the central Marketing Team.
• Cultivate a collaborative community ethos within the centre.
• Provide financial management information, including billing and revenue collection.
• Monitor and report against financial targets, managing income and expenditure.
• Assist with controlling cost lines and present annual budgets and revenue plans.
• Assist with maintaining building standards, cleanliness, health, and safety.
• Develop a culture of quality service and customer care.
• Ensure emergency procedures are in place and staff are trained accordingly.
• Conduct regular performance reviews and appraisals in line with company strategy.
  

Skills and Experience

• Ideally 1 years' experience in a Centre Manager, Hotel Management, or Property Management position.
• Ideally 1 years' experience assisting in running an asset of this calibre.
• Previous experience in a busy office environment.
• Excellent leadership skills to assist with managing the team to drive success.
• Excellent negotiation and communication skills.
• Attention to detail and completion oriented.
• Excellent administrative and organisational skills.
• Client and customer service focused.
• Self-motivated and proactive approach.
• IT proficiency and Microsoft Office capabilities.

Hours Of Work

• 37.5 hours per week
• Monday - Friday
• 9am - 5pm

Benefits

• 25 days' Holiday + Bank Holidays.
• Permanent Health and Life insurance.
• Private Medical and Dental insurance.
• Workplace Pension.
• Electric Vehicle Scheme.

If you're ready to make a significant impact in a dynamic environment, apply now to join the team!