Telesales Appointer

Barbour EHS

Location: Remote Working  

Salary:  £26,000 per annum

Job Type: Full time / Permanent

About Us 

Barbour EHS, part of the wider Marlowe SRC division, is a trusted and comprehensive provider of regulatory information, guidance, standards and resources to support organisations with their EHS compliance. Our knowledge of complex legislation and our flexible tools empower them to simplify and manage their diverse range of regulatory responsibilities.

We help industry professionals to stay on top of ever-changing developments, ensuring their organisation keeps people safe and protects the environment.

About the role

This role entails making appointments for the customer care team from warm and cold data. The data for appointments will come from a mixture of existing CRM data and incoming leads.

Key Duties:

• To make outgoing calls
• Make a minimum of five appointments per day
• To communicate with the customer care team and book the appointment in their diary
• To cleanse and update data on Salesforce
• To fully understand and convey the features and benefits of all the companies products and services (fully training and support will be provided)
• Undertake training as required to meet the requirements of the job description
• Any ad hoc duties as required

Person Specification

This position is ideal for an individual who can efficiently work from home and confidently handle outbound calls. A combination of tenacity, determination, and a cheerful personality is essential.

You need to be an experienced telesales person – with a strong understanding of questioning, selling features and benefits and overcoming objections and closing on a date.

What you will need:

Essential

• Experienced telesales background
• Confident making calls
• Ability to work on your own initiative and be very driven
• Excellent organisational skills

Desired

• An interest in learning more about health, safety and the environment

Why join us?

People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way.

Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life.

Benefits:

• 25 days annual leave plus bank holidays
• Contributory pension scheme
• Voluntary private medical
• Simply health care plan
• Gym and retail discounts
• Cycle to work scheme
• Quarterly charity days
• Religious holiday swap
• Car maintenance scheme
• Employee assistance programme
• Life learning – online learning materials
• Support with professional membership costs

INDLS