Sales Account Manager IT
Posted 04/04/2024 by ACS TECHNOLOGY GROUP
ACS Technology Group operate within the IT Sector as an MSP & Reseller providing Full IT Support, Co-Managed IT Support, Projects and providing Hardware & Software to customers.
We are looking for a qualified Sales account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales.
As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.
Ultimately, you should be able to grow our business by building successful, long-term client relationships with New & Existing Customers.
Responsibilities
- Manage a portfolio of accounts to achieve long-term success
- Develop positive relationships with clients
- Act as the point of contact and handle customers’ individual needs
- Generate new business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Supervise account representatives to ensure sales increase
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Suggest actions to improve sales performance and identify opportunities for growth
Requirements and skills
- Proven work experience as a Sales account manager or Sales account executive
- Hands on experience in sales and an ability to deliver excellent customer experience
- Knowledge of CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time
- Business acumen with a problem-solving attitude
- Experience within IT Sector is desireable but will consider will consider people with a strong Sales/Account Management background
- Type:
- Permanent
- Start Date:
- 01/05/2024
- Contract Length:
- Permanent
- Contact Name:
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- Telephone:
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- Job Reference:
- ACSITAM
- Job ID:
- 221414377
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