Sales Assistant

Doncaster

£25,000 - £30,000

Due to an increase in business our client is looking for a Sales Assistant to join them. The purpose of this vacancy is to support existing customers. You will be managing all orders, processing the enquiries, and dealing from the initial contact through to delivery.

You will be reporting to a sales manager keeping them up to date and generating reports on agreed KPI’s.

 As a Sales Assistant your duties and responsibilities will vary based on the Company’s requirements but will include:

-          Be the first point of contact for the customers and be able to create a positive relationship with them.

-          Manage sale orders on the CRM system and correspond with customers to confirm this has been actioned.

-          Invoice customers and chase outstanding invoices in link with the Sales Managers.

-          Complete any paperwork linked to a customer order.

-          Communicate with customers on deliveries of finished products.

-          Maintain customer database, pricing, and customer case history up to date.

-          Escalate relevant customer information and/or issues to the Sales Managers to assure a high level of reactivity and problem resolution.

-          Arrange samples to be sent to customers.

-          Register any claims from customers (quality, logistics, accounting) and coordinate the answer with the Sales Manager.

-          Interface with the different departments to ensure you are up to date with all orders.

What we Require

-          2-3 plus years of sales, customer service, export service or related experience required.

-          Excellent verbal and written communication skills.

-          Ability to effectively communicate with internal and external customers.

-          Strong IT skills, particularly Microsoft Excel and Word. Attention to detail, strong follow-up skills and proven ability to produce quality work.

What’s in it for you

• 8.00am – 5.00pm Monday to Friday.
• Pay - £25,000 - £30,000 (dependent on experience).
• Holiday Allowance – 25 days, plus bank holidays.
• Excellent Company Pension
• Private Health Care Scheme after 2 years’ service.

DONSM

Sales & Marketing is a specialist division here at Venatu Recruitment Group.  If you are currently seeking a change in your career and have Sales experience, please do get in touch and we would be happy to discuss the role with you in further detail.

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