Outbound Customer Renewals, Bristol
FREE on-site parking
NO WEEKENDS & Friday Early Finish!

29th April Start Date

Salary: £25,585 + realistic OTE £32,000
Location: Bradley Stoke, Bristol (Office Working)
Contract: Permanent
Hours: Full Time, 35 hours per week
Shifts: 2-week rotating shift patterns, working Monday - Friday, NO WEEKENDS

Shift patterns are:

Week 1
Monday, Tuesday, Thursday 10am - 7pm
Wednesday 10am - 6pm
Friday 10am - 2pm

Week 2
Monday 9am - 6pm
Tuesday, Wednesday, Thursday 9am - 5pm
Friday 9am - 3pm

Please note: You MUST be able to do both shift patterns.

Are you an experienced customer service advisor, have a drive to make money?
Experienced in working within customer service or B2B/B2C Sales?

At CCA recruitment we have teamed up with one of the UKs leading Breakdown Membership Companies, who are on the lookout for an Outbound Customer Renewals Advisor to join their team.

Based in the companies contact centre you will be making outbound calls to existing or lapsed customers to look at retaining and renewing their memberships

You will be trained up to be an expert on product knowledge including features and benefits so you can be the best advisor you can be in the role, support will always be available.

At the core you will be supplying great Customer Service to customers through keeping accurate records up to date and providing the customer service responsibilities.

If you have the experience and are an enthusiastic and energetic person and you would like to join the team, below is the great benefits that the Outbound Renewals Advisor Role Offers -

• Holidays - 23 & bank holidays rising to 25 with service & bank holidays
• Option to join Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings
• 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering
• Family leave support including paid time off, flexibility and resources to help balance work and family commitments
• Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household
• Car salary sacrifice scheme - after 12 months of employment, where you'll enjoy significant tax savings, including electric vehicle options
• FREE onsite parking

This is an exciting opportunity to work for a fantastic company who take care and pride in their people and have been recognised for doing this by been a finalist at the 2023 UK national contact centre awards.
If you have the right criteria please apply today to be considered for the role of Outbound Sales Advisor