Sales and Lettings Coordinator | Shropshire | Office Based | Excellent bus links available | 4 days per week – Mon-Wed and Friday 9am-5pm | £21,500-£25,000 FTE (£18,400 for the 4 days)

Are you proactive and skilled at delivering outstanding customer service?

Do you thrive in a dynamic environment where no two days are the same?

Our client has over 200 years of combined expertise in the estate and lettings industry, known for their seamless approach to property transactions.

In this role, you'll be the friendly face that greets clients, ensuring each interaction leaves a lasting impression.

Join this close-knit, family-run business where everyone is committed to delivering excellence.

Are you the right person for the job?

To thrive in this position, you'll need to bring:

• Experience in a lettings agency is desirable
• Proficiency in MS Office and CRM software to keep things running smoothly
• Your ability to tackle challenges head-on
• Second to none organisation skills
• Whether it's face-to-face or over the phone, you will bring your impeccable communication skills
• While you can shine individually, you also excel as part of a collaborative team
• The ability to strike up conversations with clients effortlessly, building trust with each interaction

What will your role look like?

• Crafting Contracts - From tenancy agreements to contracts, you'll be the wizard behind the paperwork
• Making First Impressions Count - Be the welcoming voice on the phone and the smiling face at the door
• Mastering Enquiries - Handle enquiries like a pro, leaving clients impressed with your professionalism
• Keeping Things Organised - Manage property details with finesse, ensuring everything is up-to-date on the CRM system
• Showcasing Properties - Get creative and produce marketing materials that highlight the best features of listings
• Ensuring Compliance - Ensuring the creation and maintenance of all complaint documentation
• Playing Matchmaker - Pair tenants and purchasers with their dream properties
• Coordinating Viewings – Scheduling viewings and managing diaries
• Resolving Issues - Handle tenant queries and maintenance matters with efficiency and empathy
• Staying Informed - Keep your finger on the pulse of legislative changes and procedures, staying one step ahead

If you're enthusiastic about providing outstanding service and leaving a lasting impact, our client would love to hear from you.

Don't hesitate and click “APPLY” now!

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