Sales Coordinator

Location: Oxford, Oxfordshire

Role:

Our client is looking for a high-performing Sales Coordinator to become an integral part of their

team. This company provides a wide range of signs and graphics to businesses. Previous sign

industry experience is not essential however, knowledge of print or similar industries is an

advantage.

This role is primarily responsible for being first point of contact for all customers contacting the company. The successful candidate will mainly serve existing and prospective business to business customers.

Key responsibilities:

• Dealing with, and directing appropriately, initial customer enquiries.

• Direct all larger / project-based enquiries to the Manager to decide who responds.

• Use quoting software to complete quotations for work in a timely manner.

• Ensure all customers are responded to/acknowledged within 2hrs.

• Quotation follow-ups focused on converting leads to order.

• Follow up email campaigns as directed by the Manager.

• Identify opportunities to cross/upsell.

• Proactively request Google reviews from satisfied customers

• All activities to be logged on our CRM system.

• Order materials as required for orders.

• Customer care/follow-ups

• Tracking and reporting of progress based on KPI’s.

• Other sales and marketing activities as required.

Requirements:

• Experience working in a similar sales, customer liaison/service role.

• Ability to work accurately under pressure.

• Excellent verbal & written communication

• Good working understanding of Microsoft office.

• Attention to detail.

• Self-motivated

• Good commercial awareness

• Target orientated

• Flexible attitude and happy to work as required in the business.

• Experience using customer or quoting database or similar software to accurately

complete quote solutions – Desirable

• Working knowledge of the print, signs and graphics industry – Desirable

Apply:

Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent.

Key words; signage / New Business / Sales / Sales Manager / Sales Executive / New Business Sales Executive / New Business Sales Manager / Business Development Manager / BDM / Signage co Ordinator