Our client is a leading retailer and importer of luxury natural stone and porcelain flooring is looking for a driven head office sales advisor! As a family run business, established in 1995 they are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey.

As they continue to grow from strength to strength, their team is growing and would love to consider your application!

The role…

We are looking for a sales advisor to join our Leicestershire based, head office team. As a sales advisor you must be a friendly and confident communicator who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers’ requirements.

Key responsibilities…

As a sales advisor your key role is to provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities…

• Answering incoming sales calls
• Supporting the Sales Manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched

Skills…

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Must have experience in using a CRM
• Proficiency with Microsoft Office suite
• Full and clean UK drivers licence

Job Type: Full-time

Benefits:

• Company events
• Free parking

If this Equipment Engineer position sounds like you, then please forward your CV to Katie at Coulter Elite Resourcing.