Role: Sales Service Specialist

Location: Maidenhead

Salary: 14£ per hour

Hours: 37.5 per week - full time in office

Job Type: 12 month contract

About Abbott:

• Creates life changing technologies and offers information, medicines and breakthroughs to help manage health
• From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world's blood donations to ensure a healthy supply, the purpose is to make the world a better place by bringing life-changing health technologies to the people who need them.
• Global supplier in healthcare markets with operations based globally
• A global healthcare leader that helps people live more fully at all stages of life. The portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.
• 109,000 colleagues serve people in more than 160 countries.

The Role & Responsibilities: The Sales Service Specialist is responsible for processing e-mailed, e-faxed, EDI orders and dealing with all manner of telephone enquiries from customers and salespeople.

Process orders from customers, salespeople and engineers via telephone, fax, post or email. Enter orders into SAP (Symphony) & AS400 system by specific allocation times throughout the day.

Handle telephone or email internal/external customer queries on deliveries, invoice pricing, product availability and all topics relating to customer orders. This may involve communication with other departments within Maidenhead in addition to staff in Germany or Ireland.

• Business admin
• Order entry
• Administrative duties
• Attend regular team meetings and display input in team projects.
• Understand customer key issues through customer visits with Sales People or Engineers.
• Any other responsibilities of the Sales Service Dept that require assistance.

Skills Required & Background:

• Excellent communicator with proven telephone skills.
• Team player, being reliable and a good timekeeper.
• Able to demonstrate previous involvement in team projects.
• Willing to perform routine tasks and projects requiring initiative and self motivation.
• Previous knowledge and experience of Sales Order Processing systems (preferably SAP).
• Knowledge and experience of Microsoft Office applications (preferably
• Microsoft Excel) as well as previous experience in a Customer Service environment, would be preferable.

• Randstad benefits app with access to shopping and fashion discounts, holiday discounts
• Free employee assistance program
• Access to the clients internal permanent vacancy list
• Free parking
  
• Free Electric car charger
  
• Free Lavazza coffee machine
  
• Affordable canteen
  
• Subsidised canteen
  
  

Randstad Business Support is acting as an Employment Business in relation to this vacancy.