ECommerce and Marketing Coordinator

Bedford

Monday to Friday, 9am to 5pm

Permanent

£25,000 - £32,000 per annum

Our Bedford based client, a thriving food retailer dedicated to providing high-quality products and exceptional service to their customers, is seeking an ECommerce and Marketing Coordinator to join their team on a permanent basis.

 In this position, you'll play a pivotal role in driving online sales and enhancing brand visibility. You'll work closely with their Business Development Manager to streamline online business operations and implement effective marketing strategies.

Responsibilities

ECommerce:

• Manage online orders and ensure stock availability for all products.
• Provide exceptional customer service by communicating with consumers.
• Coordinate with couriers and generate shipping labels for Shopify and courier deliveries.
• Keep the website updated with product and promotional information.
• Collaborate with the sales team to set product pricing and promotional plans.
• Develop and maintain weekly/monthly reports and KPIs.
• Stay updated on Shopify and Etsy SEO techniques to improve search results.
• Research and implement screen recording and replay apps for Shopify.
• Complete Shopify checkout online course for better customer service.

Marketing Support:

• Manage and update the online product catalogue, ensuring accurate product listings.
• Enhance product listings with multiple images and video content.
• Support all eCommerce activities, including company websites.
• Improve digital presence through SEO strategies.
• Drive web traffic and generate leads through promotional activities.
• Develop and execute social media campaigns across multiple platforms.
• Create visually appealing content for social media, including graphics, videos, and GIFs.
• Assist with administrative tasks and marketing strategy execution.
• Artwork using Adobe Creative Suite, adhering to brand guidelines.

Requirements

• Ideally hold a degree in marketing, business, or a related field.
• Proven experience in e-commerce management and digital marketing, preferably in the food retail industry.
• Strong understanding of e-commerce platforms Shopify and Etsy, and proficiency in website analytics tools such as SEO.
• Excellent communication skills, both written and verbal, with the ability to create compelling content and engage with customers across various channels.
• Creative thinking and problem-solving skills, with a results-driven mindset and a passion for driving business growth.
• Ability to multitask and prioritise tasks effectively in a fast-paced environment.
• Strong attention to detail and organisational skills, with a commitment to delivering high-quality work.

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.