Desk Sales Executives

Are you an established Desk Sales Executives? Worked within a sales role in a fast-paced environment? Want to join a company that is on an upwards journey of growth?

Major Recruitment are seeking an experienced Desk Sales Executives to join their team at their customers service contact centre in the Swinton area of Manchester.

The Desk Sales Executives will be a key team player within the outbound sales team, in this fast-paced environment you will support the sales team. You will be responsible for the promotion of our clients' products and services by calling customers, engaging them in a business conversion and identifying potential sales opportunities. The Desk Sales Executives will use campaign information to contact customers, engaging them in a business conversation and identifying potential sales opportunities.

Key Responsibilities of a Desk Sales/Telesales:

• Make outbound calls and answer incoming calls to the customer base.
• Sell the range of products and services.
• Build strong customer relationships.
• Proactively contact the customer base and promote businesses products and services to the customer base.
• Ensure customer satisfaction is achieved in all our dealings with the customer base.
• Create leads for other parts of the business (i.e. Field Sales Consultants or product specialists) When appropriate, make appointments for them.
• Manage customer expectation in terms of delivery, installation and billing to ensure our commitment to the customer.
• Be familiar with all of the ordering processes
• Keep informed on any changes to the product and services portfolio and any changes in pricing.
• Develop customer contact strategies.

What's in for you?

• Circa £25K
• 25 days holiday + bank holidays
• Pension Fund
• Training opportunities

Skills required to be a Desk Sales Executives:

• Possess exceptional communication and interpersonal skills - you must really enjoy engaging with others on a regular basis
• Resilient and confident in making outbound calls
• Comfortable working in a target driven environment
• Organised, with excellent time management skills
• Proficient in IT and Microsoft
• Self-motivated, with a strong desire to succeed

If you are interested, please click apply now and one of our recruitment specialists will be in touch.

Major Recruitment are an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment, or contract you will find our staff professional and courteous and our interview process straight forward.

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