Main Purpose of Role:

To be main point of contact to UK customers providing customer service, technical advice, and sales requirements to each customer’s individual needs.  To provide technical and commercial back-up to support external sales team

Key Duties/Main Responsibilities:

• To help develop and grow sales to existing and new customers through offering technically
• sound and cost-effective drive solutions matching their needs.
• Dealing with telephone enquiries from customers.
• Based on information supplied by customer, select appropriate product.
• Prepare quotations and reports for customers as required.
• Use Business systems and procedures to maintain customer interaction history
• using CRM system.
• Support external sales team with technical and commercial support.

Essential Skills

• A good telephone manner
• Capable of working in a close dynamic team
• Educated to ONC/HNC/Apprenticeship or equivalent experience in Mechanical or Electrical/Electronic
• Engineering
• Computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word,
• PowerPoint
• Working use of SAP would be beneficial but not essential
• Technical sales experience would be beneficial.
• Full driving license and living 45 minutes commuting from Abingdon

Training 

• A training program will be put in place to cover both sales and product training; the program
• will be based on individual requirements.
• Performance Measures on Value of sales orders raised and On-time delivery to customers
• Use of CRM Software and internal business systems and procedures

Benefits

• Bonus up to £3k per annum
• Holiday: starting on 22 days, rising by 1 day per completed year of service to a max of 25 days plus BH
• Hours : 8.30am – 5pm Monday – Thursday and Friday 8.30am – 4pm (39 hour working week)
• 1 day per week WFH (only after passing 3 months’ probation)

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.

If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.