Customer Service Executive
Posted 12/04/2024 by KHR Recruitment Specialists
Dartford, Kent
£25,875pa
Monday to Friday 8.30am-5.30pm
6 month fixed term contract
KHR is partnered with a luxury manufacturer of bespoke products based in Dartford who is looking to add a motivated and detail-orientated Customer Service Executive to their team on a 6mftc.
The Customer Service Executive will consistently provide high levels of customer satisfaction to a broad range of clients.
Roles and Responsibilities
- Placing orders via Sage
- Understand the processes and procedures to minimise input error and ensure good customer service is given at all times
- Build sustainable relationships with customers
- Ensure calls are answered promptly
- Provide customers with price and stock availability requests
- Manage customer complaints when they arise
- Undertake a range of administrative duties as and when required
Candidate Profile
- Experience within a Contact Centre/Customer Service environment
- Excellent communication skills
- Self-motivated with a proactive approach and demonstrates a 'can do' attitude
- Good MS Office skills
Benefits include 25 days holiday, pension, 4 x salary life assurance, private healthcare salary sacrifice scheme; discounted gym memberships, quarterly and annual staff events and more.
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- Type:
- Contract
- Start Date:
- 29/04/2024
- Contract Length:
- 6 months
- Contact Name:
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- Telephone:
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- Job Reference:
- AJ/CustomerService/D_1712936671
- Job ID:
- 221466209
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