Hybrid – 3 days Work from Home

We are recruiting for a Customer Service /Account Manager for our client who supply an IT product into the medical sector globally. Their product is highly reputable and well known within their niche market.

The job is completely relationship led, day to day you’ll be developing and maintaining strong relationships with international clients, supporting the senior sales team across a very broad range of activities and fostering customer satisfaction at every stage of the process. You’ll get close to your customers to understand their objectives and challenges whilst providing appropriate solutions.

With plenty of opportunities to grow the accounts organically, you’ll identify new business streams within existing accounts and cross-sell products and services.

Staying up-to-date with industry trends, market conditions and competitor activity you’ll be well placed to provide account reviews and insights both internally and externally.

It’s crucial you are very flexible as the job will see you globetrotting to industry conferences and networking events spanning every continent. With travel as much as once a month, this will need to fit your lifestyle.

The perfect candidate will be a graduate with either a scientific, software related or business degree. You’ll have a few years post graduate experience under your belt in either customer services or account management giving you a solid understanding of commercial business and the skills required to be a success.

 You’re a natural communicator who can speak with ease to senior decision makers. Have an outgoing approach to life and are someone who enjoys networking and meeting new people. In addition, you’re numerical with good excel skills and confident putting together quotations with meticulous attention to detail. With these qualities, they can teach you the product and their account base. There will be plenty of support and training, with a wealth of sector knowledge in the company. They really want you to succeed and will mentor you along the way to enable you to achieve your objectives, but you’ll need to have the confidence to work off your own initiative when your line managers are travelling.

Salary is circa £30k-£34k, if you fit the criteria outlined and are based in the Northwest, enabling you to easily commute to Chester twice a week and have a full valid driving licence, then apply today via the link below and we will be in touch.

Good Luck