Account Manager (Plant Hire Experience Only!)
Posted a week ago by Red King Resourcing
Position Overview: We are seeking a dynamic and results-oriented Account Manager to join our team. The Account Manager will be responsible for developing and maintaining strong relationships with key clients in the plant hire industry. This role requires a strategic thinker with excellent communication skills and a deep understanding of the construction and machinery rental market.
Key Responsibilities:
Client Relationship Management:
- Build and maintain strong relationships with existing clients, understanding their needs and providing tailored solutions.
- Identify opportunities to upsell or cross-sell additional services or equipment to clients.
- Conduct regular client meetings and site visits to ensure customer satisfaction and address any issues proactively.
Business Development:
- Identify and pursue new business opportunities within the plant hire industry, including targeting potential clients and developing strategies to win new accounts.
- Collaborate with the sales and marketing teams to create targeted campaigns and promotional activities to attract new clients.
- Stay updated on industry trends, market conditions, and competitor activities to inform business development strategies.
Contract Management:
- Negotiate contracts and agreements with clients, ensuring terms and conditions are favorable for both parties.
- Monitor contract performance, manage renewals, and address any contract-related issues in a timely manner.
Reporting and Analysis:
- Prepare regular reports on sales performance, client feedback, and market trends for management review.
- Analyze sales data to identify areas for improvement and develop strategies to achieve sales targets.
Customer Service Excellence:
- Act as the primary point of contact for clients, responding promptly to inquiries, resolving issues, and providing exceptional customer service at all times.
- Collaborate with internal teams such as operations and logistics to ensure smooth delivery of services to clients.
- Type:
- Permanent
- Start Date:
- ASAP
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- bbh.101_1713351580
- Job ID:
- 221488052
- Applications:
- Less than 10
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