Senior Account Manager
Corby, Northamptonshire
Full Time / Permanent

Do you want to work for a company who...

• cares for its employees & customers in equal measure?
• is serious about sustainability & the environmental impact of its products & processes?
• can provide a long-term future & personal development for those who aspire?

If yes, then read on to find out more about the job on offer.

The Role

Our client is leading the charge in revolutionising in-store promotions with their award-winning Point of Sale (POS) Solutions. Their unwavering commitment to excellence and customer-centric approach makes them the go-to choice for top brands. As the Senior Account Manager, reporting directly to the Sales Director Display, you'll be at the forefront of driving growth and seizing sales opportunities with key multinational FMCG customers. Your role is crucial in leading senior relationships, optimising structural design, and securing new business sales with industry leaders.

Your responsibilities include managing existing accounts, forging new business relationships, and maintaining stellar customer satisfaction. Collaborating seamlessly with internal teams, you'll craft strategic business plans and provide precise sales forecasting to drive success. They are seeking individuals with a deep understanding of Display market requirements, impeccable communication skills, and a knack for selling to major brand owners. Proficiency in project management and data analysis is essential for this role. Regular travel between their sites and customers within the UK and Europe is required for this role.

If you're driven by the challenge of accelerating growth in the FMCG industry, then our client is where you belong.

Key job requirements 

Essential characteristics:

• Exceptional verbal and written communication skills with the ability to effectively influence stakeholders and build rapport.
• Strong problem-solving skills with a diplomatic approach to handling complex situations and resolving issues.
• Excellent attention to detail and a high level of accuracy in work output.
• Proven track record in managing complex FMCG customers, demonstrating proficiency in sales strategies and achieving targets.
• Outstanding interpersonal skills with the ability to work collaboratively within a team and maintain positive relationships with colleagues and customers.
• Analytically minded individual, comfortable with interpreting complex data and systems to make informed decisions.
• Demonstrated commercial awareness with a keen understanding of market dynamics and customer needs.
• Confident decision-maker capable of making strategic decisions to drive business growth.
• Ability to lead and motivate teams, demonstrating confidence and assertiveness in leadership roles.
• Proficient in using Microsoft Office products for effective communication and data analysis.

Desirable characteristics:

• Familiarity with display market requirements and the UK retailer environment, or a willingness to learn and grow in this area.
• Understanding of the role of structural design and manufacturing costs for display products, providing insights into market solutions.
• Ability to manage projects effectively, communicating with customers and internal teams to ensure successful project delivery.
• Experience in maintaining excellent customer relationships and influencing growth, with proficiency in managing customer SLAs and account plans.
• Experience working with multinational customers and familiarity with international business practices.
• Proficiency in additional languages relevant to European markets, facilitating communication with customers and internal teams during travel within Europe.

What's on offer:

• 25 days annual leave (plus 8 statutory) as standard
• Contributory pension scheme (plus ad hoc access to independent financial advice)
• Training & development
• Free on-site parking
• Employee Assistance - 24/7 free & confidential support to both you and your family
• Access to on site mental health and wellbeing support
• Regular health assessments (role dependent)
• Cycle to work scheme

Who is our client?

They are a market-leading manufacturer of sustainable paper-based packaging. They care deeply about the health, safety and wellbeing of their employees, the communities in which they operate, and the service provided to their customers. 

They have an incredibly loyal and capable workforce who they invest time in developing and encourage to reach their full potential; and you too could become a valued member of their ‘family’.

They strive to create a fully inclusive working environment where people from all backgrounds are free to be themselves and succeed. They value different perspectives, skills and experiences and welcome applications from all communities.   

They are:

• A Disability Confident Employer and guarantee an interview to candidates who meet their essential criteria.
• Open to considering flexible working, such as part-time hours, hybrid working and other flexible options.
• Happy to offer a wide range of Family Friendly policies including emergency time off for dependants and to provide generous maternity, paternity and adoption leave provisions for their valued colleagues.