Sales Administrator

Full time – Permanent

Circa £25,000 per annum

Wolverhampton

Our client is looking for a Sales Administrator to join their growing business. As the Sales administrator the key part of the role will be the returns and warranty duties. This will include warranty site visit work. Customers will call and email in regarding faulty products and products that are no longer required. You will be liaising with customers directly as well as suppliers. The role will also include various other administrative duties.

Benefits:

• £25,000 per annum
• 25 days holiday – Bank holidays
• Monday – Friday 8:30am – 5pm
• Pension scheme
• On site parking

Key Responsibilities:

• Incoming and outgoing post
• Answering calls
• Filing
• Insurance Claims
• Stationary & uniform ordering
• Using sage 200
• Using CRM system – Infor
• Credit notes
• Sales order processing
• Purchase order processing
• Returns and Warranties duties
• Warranty Site Visits

Personal Attributes 

• Excellent communication skills, both written and verbal and offer a professional customer service to all customers
• Strong attention to detail and organisation skills
• To manage your own performance in terms of timekeeping, attendance, accuracy of work, quality, and compliance with procedures.
• Demonstrate good human relations both within the team and to other departments.

Education & Qualifications

Essential:

• Minimum 5 Grade C or above in GCSE (or equivalent) in Maths and English
• Minimum 2 year’s experience in administration
• Good interpersonal skills
• Excellent time management skills
• Ability to handle difficult situations and work calmly under pressure.