Sales Office Manager Urgently Required 

Our client a local leader in Real Estate require a Sales Office Manager to join their team based at Head Office in Hemel Hempstead. Their team works hard to maintain the core values of the business and full training and development opportunities will be offered by the company.

The Job Role:

• Interacting with customers daily to build and maintain key relationships.
• Ensuring orders are processed accurately and in a timely manner according to SLA agreements.
• ensuring that you provide customers with an excellent service in a professional manner.
• Working closely with the sales team to understand customer needs and preferences.
• Ensuring the CRM system is utilised appropriately to document customer interactions.
• Taking credit card payments from customers.
• Leading and motivating the sales team to achieve sales targets and objectives. 
• Helping to develop team members skills within the scope of role. ---
• Ensuring the processes for evaluating and endorsing credits/returns policies are followed.
• Acting as a first point of escalation for the sales department.
• Liaising with other departments to ensure a seamless flow of information.
• Developing and implementing sales strategies to drive revenue growth, in line with company objectives.
• Conduct regular performance reviews within team and set individual and team goals.

Requirements

• A confident and enthusiastic person with both face to face and telephone manner as this role involves both.
• Ability to work cooperatively and positively within the team at all levels.
• Ability to work on one's own initiative.
• Excellent customer service skills.
• Hardworking with the push to get the job done.
• Build strong relationships with customers.
• Willing to learn for self-development and progression.

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