Are you feeling like your current job's handbrake is permanently on?

Fancy a change of scenery in 2024 where your knack for customer service can really shine?

How about joining a team where your voice is heard and your work genuinely makes a difference? If you’re silently shouting "Yes!" then we might just have the perfect role for you.

Our client supplies exotic automotive parts for supercars and luxury vehicles, with a reach spanning over 120 countries. 

Customer Service Advisor - The Role:

In this role, you’re not just answering calls and emails; you’re the Customer Service Advisor their customers rely on. You'll be diving into various tasks, from solving puzzles like warranty issues to being the bridge between customers and sales, purchasing, and warehouse teams. No one day is the same.

The Offer:

• An annual salary of £24,000.
• Mon - Fri, a mix of 09:00-17:30 and the odd 13:00-21:00 to support with North American sales. 
• Enhanced holidays.

What Will Your Day Look Like?

• Chatting with customers via phone, email, or live chats, and making their day a little brighter.
• Tackling many customer queries and issues while keeping an eye on the clock to hit those response times.
• Ensuring customers get their car parts right when they need them.
• Collaborating with different teams.
• Keeping cool and collected, especially when the odd delivery does not land on time. 

Are You?

• Someone who really gets what great customer service is all about.
• A friendly and approachable person who's as cool as a cucumber under pressure.
• A master at juggling tasks and thinking on your feet.
• Eager to learn, grow, and really make a mark in our customer service team.

If you’re itching for a fresh start and ready to step into a role where every day is different, then please drop us your application and we will be in touch.

JSL - Recruitment...The right way.

Specialists in:

• Automotive Aftermarket Recruitment
• Sales and Marketing Recruitment
• Senior Appointments and Executive Search