Ironmongery Sales Assistant

Our client is an established family business and leading supplier of Ironmongery and Builders Hardware based in Birmingham.

Benefits

• Family business
• Growing division
• On site parking
• Great facilities
• Supportive culture
• Excellent management team
• Working hours are 08.00 to 5.15pm Monday to Thursday and 08.00 to 5.00pm on Friday
• (41 hours per week)
• Competitive Salary

Role Description
Service customer’s requirements & providing technical support as required. Key measures of success are the efficient handling of sales enquiries, avoiding unnecessary discounts & accurate order processing. Assist with general warehousing activities as directed by the line manager.

Qualifications

• Process customer orders accurately.
• Ensure the customer’s requirements are carried out in a timely & efficient manner.
• Provide technical support & advice.
• Appraise your manager of product developments & new sales opportunities.
• Make your manager aware of customer complaints.
• To work closely with the other members of the sales team, estimating, warehouse & transport.
• Maintain a tidy & accurate stock
• Ensure goods returned are dealt with promptly & accurately, making sure they are in a suitable condition to be returned to stock or suppliers.
• Work within the set discount structure unless authorised by your manager.
• Help in other departments including despatch and goods inwards.
• Stock taking.
• Key cutting & basic locksmith work.

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware