Customer Service Administrator

• Location: St Helens
• Salary: £23,000 per annum + £2000 bonus per annum
• Contract: Full time, Permanent
• Hours: Monday - Friday, 8:30am - 4:30pm

My client based in St Helens is looking to recruit a Customer Service Administrator to work out of their main office on a permanent basis, offering a salary of £23,000 per annum (plus £2000 bonus per annum), working Monday - Friday during core business hours.

Your new role

The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks as well as building relationships and keeping up to date with any new product information.

Job Description:

• To accurately record sales orders received by telephone, post, fax and e-mail for order processing.
• To deal with enquiries from customers by providing details on products, samples and prices.
• Provide sales support for Key Account Managers, incorporating all administrative elements and contact.
• Update spreadsheets as and when required.

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