TLP are currently recruiting for a Sales Office Manager to join a leading distributor based in Southampton!

The environment is based on trust, openness, and kindness, where different perspectives can thrive. They offer autonomy, flexibility, and the chance to shape your career.

The Opportunity

You will manage and lead the internal sales team at the branch, ensuring sales activities are maximised to help the branch exceed all sales and profit targets whilst delivering outstanding customer service levels.

Key Responsibilities:

• Co-ordinate supplier and technical specialist engagement to develop team and customer opportunities.
• Oversee all sales administration processing to ensure completed in a timely and efficient manner, utilising the relevant systems (CRM etc.) 
• Direct handling of customer queries & orders, whilst maintaining excellent levels of customer service at all times.
• Responsibility for setting and monitoring all individual and team targets, full performance management and development to include training and coaching; ensuring that the highest standards of sales support, administration and customer service are always maintained.
• Drive activity for effective quotation management through developing the team and leading by example.
• Take an active lead in developing existing accounts, seeking and capitalising upon opportunities to up-sell across the product portfolio whilst encouraging the team to do the same. Take initiative to know the industry and competitors.

Requirements:

• The ideal candidate will be an experienced internal sales office professional who has experience of managing a small team within a fast-paced environment.
• You will still enjoy being ‘hands-on' in dealing directly with the customers but relish the additional responsibility that comes with managing and developing a team.

Salary: c£30,000.00-£40,000.00 per year (depending on experience)

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• Private medical insurance
• Quarterly bonus scheme
• Mentoring
• Leadership opportunities

This is an office based position. For more information, please call TLP Recruitment - Southampton now!

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