We are pleased to be recruiting for an experienced Customer Service Administrator to join our well established client's team on a permanent basis.

The main objective of the role is to provide sales and office administration as well as ensuring excellent customer service standards are met. 

Key responsibilities include:

• Maintaining customer databases ensuring information is kept relevant and up to date
• Raising sales orders, invoices, credit notes, despatch documentation 
• Book in deliveries with customers via our clients own transport as well as 3rd party hauliers
• Perform credit control duties including processing trade credit account applications, doing credit searches, requesting payments, restricting orders and legal enforcement where necessary
• Allocating payments to sales/purchase ledgers
• Handling incoming and outgoing calls
• Provide customers with product information (product training will be provided)
• Assist with consumable purchases such as stationery, cleaning supplies etc

Required skills & experience:

• Previous experience within a busy office/admin/customer service environment.
• Strong computer skills, including MS office and online portals.
• Excellent communication skills.
• Accurate data entry skills.

Working hours (39 hours per week) : 

• Monday to Thursday 08:30-17:00
• Friday 08:30-16:00

An immediate start is available for the successful Customer Service Administrator.