Key Account Manager

Posted 22/05/2024 by ACS Staffing Solutions

Location:
Milton Keynes
Salary/Rate:
£40,000/annum
Senior Key Account Manager

Milton Keynes – site based.

Hours  - 40 Monday – Friday

Salary £40,000

Are you an experienced leader in Key Account Management and logistics? Our client seeks a proactive Leader within Key Account Management and Administration Support to join their team in Milton Keynes. This role is essential for nurturing long-term customer relationships and providing top-tier operational support while supporting the Group Operations Manager.

Whilst there will be no direct people management, you will need to possess strong leadership qualities and have held a senior role.

This is a fantastic opportunity for a motivated leader to drive success in a dynamic environment.

Duties

  • Lead and maintain long-term customer relationships.
  • Provide daily operational support, including complaint management and order processing.
  • Close coordination with the Group Manager of Customer Service Marketing the Director of Local Customer Service
  • Advise clients on turnover optimisation and conduct monthly turnover analysis, especially in the area of portfolio concentration.
  • Coordination of product information for customers, e.g. foreign trade data
  • Drive improvements in logistics and customer service processes.
  • Gather and analyse consumer insights to initiate new projects and processes.
  • Collaborate closely with marketing, sales, and customer service departments.
  • Manage contracts, pricing, and conditions, ensuring compliance and efficiency.
  • Maintain master data and monitor system processes to ensure smooth operations.
  • Monitoring of workloads and system processes to avoid delays and bottlenecks.
  • Planning the annual meeting and conducting it together with the Marketing Manager and the Managing Director of the local customer service department
  • Link between logistics and customers, independent initiation of improvements.
  • Support the Group Operations Manager in various capacities, demonstrating strong leadership and management skills.
The Candidate

  • Proven leadership experience in Key Account Management and logistics.
  • Strong communication skills and attention to detail.
  • Ability to work independently and lead teams as required.
  • Proficiency in SAP an advantage not essential
  • WMS systems, and Microsoft Office.
  • Stores/Warehouse background
  • Dangerous goods knowledge advantage – not essential


Type:
Permanent
Start Date:
21/05/2024
Contract Length:
N/A
Job Reference:
V-39678
Job ID:
221704268

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