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Telesales Team Leader

£40,000 starting salary

Monday to Friday 9am-5pm

25 days holiday plus 8 bank Holidays

POST- are working with a leading professional services business based in Bradford City Centre who are looking for an exceptional Telesales Team Leader to manage a fast growing team of Internal Sales Executives.

The Telesales Team Leader will train, motivate and manage the team of Internal Sales Executives, helping to grow the Company’s new business function by ensuring consistent achievement to set targets and KPI’s. The Internal Sales Executive role is a 100% B2B, sales focused position, responsible for booking appointments with corporate prospects for the team of New Business Executives (NBEs) to attend, with a view to converting the prospect to a client.

Job Role

• Liaise with New Business Executives to discuss updates, plans and targets
• Correctly qualify companies and ensure reaching decision makers
• Influence and convince prospects to meet with a NBE by delivering a professional sales pitch discussing services and products  
• Provide prospects with required information in professional format with a view of services and company history
• Build relationships with the decision makers, diarising call backs and cancellations
• Continuously update and maintain the company CRM with accurate information
• Update the NBEs calendar with all new meetings and meeting cancellations
• Ensure all booked meetings have relevant recordings attached and regularly assess compliance of team calls

• Management and development of the existing and growing teams of Internal Sales Executives, including but not limited to monthly one to ones, performance management reviews, Employee Relations cases etc.
• Work closely with the Senior Management team to strengthen and further develop the Internal Sales department
• To direct staffing, training, and performance evaluations to develop and control sales performance
• Provide full training, development and support to all team members
• Monitor and manage employee absenteeism
• Monitor and manage the teams annual leave entitlements
• Ensure yourself and your team adhere to the company and department standards, policies and procedures

Skills Essential

• Personable with excellent communication skills – both written and verbal
• Strong motivational skills
• Ability to work to deadlines/targets for self and others
• Ability to work on own initiative
• Self-motivated and target driven
• Confident and resilient with the ability and the desire to sell
• Ability to develop excellent relationships with prospects and colleagues
• Excellent sales and negotiation skills
• Excellent planning/organisational skills
• Conscientious, hard-working and self-disciplined
• Strong team player
• B2B Tele-sales experience
• Experience of training and managing a tele-sales team

If you are interested in this role, please apply ASAP or contact Emma Sayles at POST- for more details. This vacancy is being advertised by Post Recruitment Ltd. 

The services advertised by Post Recruitment Ltd are those of an Employment Agency, visit our website for more details.