Client Support Experience Analyst
Posted 11 hours ago by Visa
- Salary:
- £NEG
- Location:
- London,United Kingdom
- Job Type:
- Permanent
Job Description. Key responsibilities. Design and publish regular MI and analysis to the Client Support and VPL management teams pertaining to the Client Support case load, transaction exceptions rates etc. Publish recommendations to CS/management team e.g. Case handling techniques, forecasting … more