£24k basic plus genuine monthly (10% of salary) bonus plus storage customer "move in" bonuses and yearly bonuses, equating to an additional £6/7k upwards.)

How would you like to be part of an exciting and brand new flagship store for this very successful Storage business? Having just recently opened you would be working with the Store Manager and really making this massive store a success! This is not your ordinary Assistant Store Manager position!

There is NO late evening or night working or even working every weekend (only every other Sat 10-4pm) and always 2 days off, see hours at end of advert below. You would be working with a Store Manager (that's the total team) to provide accessible storage to both businesses and the general public. This is a professional working environment and the organisation has an exceptional reputation. If you want a good work/life balance, a supportive and collaborative culture, career progression and bonuses that actually matches the team efforts then this is the ideal role for you.

The organisation has a very supportive management style and with good customer reviews. They really do look after their staff!

In this role as Assistant Storage Manager you will be:

• Providing a great customer experience both on the phone and face to face
• Deputising for the Store Manager where required
• Ensuring the store is performing well and creating a great customer experience
• Part of a fun and motivated team who enjoy their working environment and colleagues
• Following up on all overnight website enquiries and converting any prospects into storage customers
• Daily checking of units making sure that all is secure
• Administration associated with onboarding new customers
• Opening and closing the store
• Up-selling accessory items and converting any leads into customers
• Chasing customer payments
• Gaining customer reviews on your service
• Making sure the storage facility is neat and tidy for your customers

To be successful in this role of Assistant Store Manager you will need:

• A confident personality with good customer facing skills
• Strong sales/retail experience (this is not hard sales but keeping customers happy and increasing sales is important)
• Good supervisory skills and a sense of humour (the team will be a total of 3 people eventually)
• Have a responsible and self motivated attitude (and support the Store Manager)
• Comfortable sitting at a desk doing paperwork as well as up and about moving around the store helping customers. It is varied!
• Physically fit

In return you will be working within a supportive management structure

• Salary scale - £24k basic (plus genuine monthly (10% of salary) plus customer move in bonuses and yearly bonuses, equating to an additional £6/7k upwards. Bonuses provided after month 1.
• Career progression
• 20 days holiday and Bank Holiday (rising by an additional day for each complete year of service up to a maximum of 25 days)
• Healthshield plan (covering medical needs)
• Personal Pension Plan (contracting out option),
• Life Assurance Scheme
• Medical Cashback plan
• Employee Assistance Scheme
• Employee Discount Scheme on storage and packaging materials
• Cycle to work scheme

Hours – Total of 40 hours per week (8.30am to 6pm on a split shift basis) alternate Saturdays (10 - 4pm - but always with two days off per week).