JR159: Sales Executive 

Location: Fort Augustus

Salary: £24,000 Per Annum + Uncapped Commission

Overview:  

First Military Recruitment are currently seeking a Sales Executive on behalf of one of our clients. 
 
Our client encourages applications from ex-military personnel however all candidates will be given due consideration. 

Duties and Responsibilities: 

• Establish, develop and maintain relationships with current and prospective customers in a professional manner 
• Providing advice to customers regarding the purchase of a holiday home 
• Completing the sales paperwork for customer agreements and ensuring these are fully completed, signed and a copy issued to the customer 
• Fully complete any relevant paperwork if the customer requires finance and obtain relevant anti money laundering documentation 
• Helps customers make selections by building customer confidence, offering suggestions and opinions 
• Follow up on telephone leads and enquiries made face to face 
• Completing the sales report and submitting it to the Sales Selling Manager on a regular basis 
• Completing the site leaving form and ensure a copy is sent to the Head Office After Sales Coordinator, Head Office Stock Coordinator and the Accountant 
• Add any new sales lead to the tracking system in a timely manner 
• Maintain a continuous positive dialogue with customers to ensure the sale of holiday homes is supported from initial transaction to final delivery and handover including a full and final check on all relevant documentation 
• Where necessary, handling and dealing with customer queries relating to warranty and after sales issues 
• Ensure after sales procedures are explained to the customer including relevant timelines 
• Keeps abreast of current products, technical specifications and availability to ensure up to date information is given to customers 
• Any other duties as required by your line manager commensurate with your role 
• Monitor and help proactively resolve after sales complaints to ensure customer satisfaction 
• Encouraging potential upgrades and upselling to guests 
• Adhere to and promoting the Company Values along with Company best practice and legal compliance 
• Develop and maintain relationships with owners, holidaymakers, internal and external customers 
• Gain feedback from both owners and holidaymakers on the services and facilities provided on park 
• To undergo specific training as indicated by the Manager as and when required 
• Take all reasonable steps to protect the health, safety and welfare of all employees, patrons and visitors, by promoting safe working practices 
• Comply with company policies, rules and procedures at all times 
• Any other duties as required by your line manager commensurate with your role 

Skills and Qualifications:  

• Excellent communication skills both verbal and written 
• Ability to communicate effectively at all levels 
• Professional manner when dealing with customers and colleagues alike 
• Good IT skills including proficiency in Work, Excel, Outlook etc 
• Attention to detail 
• Good organisational skills 
• Ability to manage own workload 
• Team working 
• Previous experience of working in a sales driven role is essential 

Location: Fort Augustus

Salary: £24,000 Per Annum + Uncapped Commission