A new role has been created within the Commercial Waste service for a Business Development Manager. The role will have overall responsibility for all Strategic Planning, Commissioning and the promotion of a profitable Commercial Waste Service. The post holder will be required to conduct a business analysis process for the existing delivery model followed by creating and implementing a robust business plan. This will require expanding the customer base with fit for purpose contracts and managing the delivery of a reliable, cost effective service, in an efficient and competitive manner, to maximise income generation. The role will also partially cover Maternity Cover for the Commercial Waste Team Leader and will be required to manage the current team of 4 staff along with any additional staff required as part of the business plan implementation, and ensure the service is promoted and delivered efficiently and effectively within budget constraints in a customer orientated manner that fulfils the commitment to improving the cleanliness of the borough.

1. To have responsibility for the production and implementation of a long-term Commercial Waste business strategy and action plan in a manner and format that meets both corporate, service and income requirements.

2. To ensure any changes are in line with Corporate and Directorate plans, policy and objectives included the Waste and Street Cleansing Strategy, future Green Fleet strategy and carbon Just Transition Strategy and abide with the East London Waste Authority disposal contract.

3. To be fully responsible for the management of all staff in the Commercial Waste Team, including the formulation and prioritisation of work programmes and establishing and achieving realistic targets. The development and implementation of training plans, appraisals, and ensure compliance with HR policies.

4. Provide leadership and direction to the team by setting clear service goals and performance standards

5. Responsible for providing a high quality commercial waste function and monitoring of commercial waste operations

6. To achieve additional income, identify and utilise external funding opportunities and reduce spend where required through the use of proper cost control methods.

7. Prepare, monitor and manage the service budget. To conduct an annual review of the commercial waste charges and recommend revised rates.

8. Ensure that performance standards are met for the delivery of the Commercial Waste Service and that the service continually provides value for money.

9. Understand and drive a performance management framework that connects strategic intentions and plans to the performance of individuals, SLA's and contracts.

10. Responsible for the service's performance-monitoring and improvement delivery, including reporting arrangements to drive performance.

11. To establish and lead a strong performance culture and effective performance and service quality evaluation that involves driving up standards and performance.

12. Responsible for the management, monitoring, review and reporting of budgets assigned to the Business Development Manager. Specifically they will be responsible for ensuring:

• That budgets are effectively agreed by the provision of advice on budget information
• That income is profiled and targets are achieved.
• That spend is profiled, and all expenditure and procurement is in accordance with standing orders and corporate guidance.

13. Work with Community Safety the Enviro-Crime Team and other Enforcement services available to the Council in establishing work programmes to tackle environmental crime and waste offences.

14. Ensure effective partnership working with other Council colleagues, Members and agencies to develop opportunities and support the work of the wider Council.

15. Responsible for the development, monitoring, operation and review of the computer information systems and to ensure that such systems are fully utilised.

16. Lead on waste education and awareness campaigns in connection with commercial waste including the introduction of commercial food waste and additional dry recyclable materials and participate in corporate projects.

17. Oversee the management of the service's vehicles and minimise the cost of running vehicles.

18. To take the lead in ensuring that adequate arrangements are in place to deal with unexpected emergencies within the service and any duties required under the Council's Emergency Plan. To develop Risk Assessments and Service Continuity Plans.

19. Preparation, maintenance, reviews, monitoring and adherence to Service Level Agreements that are in force or are required by the team.

20. To formulate policy and relevant departmental improvements procedures.

21. To ensure work is carried out safely and in accordance with Council's Policy on Health & Safety at Work, the relevant codes of safe working practice, and appropriate legislation.

22. To prepare and take full responsibility for all relevant Health & Safety within Commercial Waste Management.

23. To prepare and present information for the Commercial Waste service when required to Director/Corporate Director, Mayoral Briefings, Cabinet and Mayoral Proceedings presentations and reports.

24. To be the Council Lead on Commercial Waste.

25. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.

26. To balance the competing and complex needs of an income driven council service

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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