My Client in Laughton, East Sussex is looking for a sales Manager. 
 

The Sales Manager will provide day-to-day functional management of a small technical Sales team in addition to being assigned their own personal territory. The candidate will initially take over responsibility for the promotion and revenue growth of the full range of My Clients’s products with a view for this to expand in the future to directly support the Head of Global Sales on specific larger scale regional and OEM campaigns. In addition to territory and team line management, the candidate will provide sales operational support including ownership of CRM and monthly reporting.  

Role and Responsibilities  

 The Sales Manager will be responsible for order intake and sales revenue within assigned territories in addition to day-to-day management of the Sales Team.  

Key tasks include:  

• Achieve or exceed own sales quota and objectives, while maintaining profitability and ensuring 100% customer satisfaction;  

• Promote My Clients full portfolio of products and service within the assigned territories;  

• Sell directly in assigned territories at selected accounts as identified by the Head of Global Sales;  

• Prepare and submit tender documents and quotations;  

• Maintain contact with existing customers to promote new products, close deals, and grow sales, as well as develop new prospects;  

• Identify new prospects for My Clients products and make exploratory visits to potential new customers;  

• Develop strong working relationships with purchasing staff at key accounts; 

 • Maintain customer database and reference lists for the assigned territory;  

• Monthly reporting of Sales Team performance against targets;  

• Weekly submission of itineraries with details of anticipated visits and activities;  

• Monthly submission of expense claims; 

 • Attend all required sales meetings and training sessions, consequently implementing new skills gained; The Sales Manager will support the rest of the organisation in delivering customer satisfaction.  

Key tasks include:  

• Develop a strong working relationship with Sales Admin, Customer Service, Marketing and Production;  

• Track the Sales order process for the assigned territory from initial query through to delivery and installation;  

• Oversee communication with customers around stock availability, lead times, product updates, etc.;  

• Ensure customer requirements, deadlines and goals are communicated to team members;  

• Represent the voice of the customer in marketing discussions;  

The Sales Manager will be responsible for applications support within the assigned territories.  

Key tasks include: • Organise and conduct product demonstrations, technical seminars and workshops, both off-site and at the factory;  

• Develop a strong working knowledge of assigned products and services as well as applications utilised by our customer base, as well as strong working knowledge of the features and benefits of competitive products;  

• Participate in regional and national exhibitions and conferences as required;  

• Provide quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints;  

• Ensure that quality issues raised by customers are entered in the NCP process and act as the owner of that issue until it is fixed or flagged for new product development;  

• Ensure that data entry in SAP B1 is carried out correctly, consistent with the requirements for reporting; 

 • Review documentation such as End User Statements, Sales Order/Contracts, etc., to ensure compliance with customer requirements and legislation in UK;  

• Possible coverage of key functions of the sales office, particularly during holiday periods. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. 

Qualifications and Education Requirements  

• Degree in a scientific field or equivalent practical experience.  

Required Experience and Skills   

• Strong experience selling scientific or similar capital equipment;  

• Ability to understand, use and demonstrate EM sample preparation equipment to a professional level; An understanding of electron microscopy and related analytical techniques is essential; 

 • Ability to cope with rapidly changing demands on time and prioritise jobs according to urgency; 

 • Excellent communication skills, the ability to challenge and question while maintaining positive relationships; Computer literacy and familiarity with Microsoft Office 365;  

• Strong self-motivation and the ability to work as part of a small team. 

Preferred Experience and Skills   

• Experience in using SAP B1 and generating reports from it;   

• Experience in a B2B customer-facing position; 

 • An understanding of vacuum technology;   

• Familiarity with the UK scientific community;  

• Interest and ability to understand the science and interface with key opinion leaders. Personal Skills Required:  

• This role includes extensive travel. Full valid driving license and passport required; Attendance at trade shows means that the ability to sit/stand for long periods is desirable; 

 • Assisting with packing/unpacking products may require bending, lifting and carrying heavy equipment.   

This Role is paying £55,000 - £60,000 PA - OTE of £82K - £90K 

If you are interested in his role, please respond with an up to date CV